We are building our reputation on Customer and Patient Services. We have a Patient Service Representative assigned to each fitter who assists in benefit verification, product ordering, fitter scheduling, and Patient follow up.
We are current with all certifications including:
All of our fitters are ABC Certified. This means they’ve had 400 hours of education on mastectomy fitting and have passed the ABC exam which entitles them to work in this field. They all have a cFm degree (Certified Mastectomy Fitter) and are required to maintain CEU’s (Continueing Education Units) to keep their certification current.
Staff at each location must be educated in CPR, HIPAA, American’s with Disabilities Act, Blood Bourne Pathogen Training in order to maintain the standards set by the organizations we belong. All staff has had background checks, drug tests and are current on all required immunizations.
Here is our Mission Statement and Patient Bill of Rights that all of our staff work by on a daily basis.